How to enable webcam on new laptop

edited September 2020 in ZenBook
Battery or AC: AC
System: Windows 10
Reset OS: No
Frequency of Occurrence: Always
Model: Q406D
Description: New laptop- cant turn webcam on

Camera light on but screen shows black. Camera app crashes when photo button is pressed and records black when recording video. Skype shows camera name but also doesnt work
USB2.0 HD IR UVC Webcam

Driver shows this error: Device USB\VID_13D3&PID_56CB&MI_02\7&c7efbb4&0&0002 requires further installation.


  • That means , camera device has corrupted driver or missing driver files.
    brefore using camera, disable antivirus and allow firewall. disable webcam prevention
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