No notifications on lock screen after upgrade to Android 10
Model: ZE620KL
RAM: 6G
Firmware/APP Version: WW_100.04.44.98_20181115
Frequency of Occurrence: every time
Rooted: No
APP Name:
After upgrading on Andoid 10, I can not see any notification on lock screen
RAM: 6G
Firmware/APP Version: WW_100.04.44.98_20181115
Frequency of Occurrence: every time
Rooted: No
APP Name:
After upgrading on Andoid 10, I can not see any notification on lock screen
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Comments
1. If device unlock by face enabled, notifications shows
2. If device unlock by face disabled, notification does not show
In Android 8/9 I was able to see just notification without unlock
Hi zhouck,
If you would like to see the notification on lock screen without having to detect your face ID,
please go to Settings > Security & lock screen > Face recognition > disable "Show notifications".
Please check if this is the feature you are looking for.
Thank you
On Android 10 phone unlocks (I may swipe and open main screen without extra steps)
On Android 8/9 I just may see notification on locked screen after face detection, but when I swipe I have to enter pin or put finger.
Hi zhouck,
Thanks for your reply.
Do you wish to detect face to show notifications, but not having to unlock device with face detect?
Thank you
Correct. And in Android 9 I had have such behavior
Hi zhouck,
Thanks for confirming that. We have checked with the relevant team about this, and we will provide you the information once we receive any news on this.
Thank you
Hi all,
This issue is expected to be improved through a future firmware update.
Your patience is very much appreciated.
Hi zhouck & rtrofelli,
A new firmware update version WW-100.10.107.87 has been released.
We have fixed the face detection to show notifications behavior.
You may update to the latest firmware version by checking in Settings > System > System update.
Thank you and have a nice day 🙂