Same issue here with Asus VivoBook S430FN-EB136T Intel Core i5-8265U/8GB/256GB SSD/MX150/14", please provide a solution
I have the same issue with my Asus Vivobook 15 Model x512fj, i bought it recently and even sent it to tecnical assistance to solve this and another problem with the graphics card, the camera still doesnt work properly though.
Hey @Blake_ASUS (or anyone else) i have the exact same issue as everyone here.
As this is my work laptop i would appreciate an update for my BIOS as well.
This is my model: Asus Zenbook ux392fa_ux392fa
Hello @Blake_ASUS ,
I have exactly the same problem (grey lines and green flicker on the webcam while on AC power) with my brand new laptop: ASUS VivoBook S15 S532FL-BN094T. Can you help me please? I have bought my laptop in an Italian Asus Gold Store.
Similar problem with UX433FN - A5247T
BIOS Version: 310 (28/April/2020)
Same issue here: S15 - S530FN i7 8th gen.
Disconnecting AC solves the problem.
Thanx for helping.
Have a nice day!
Hey @Blake_ASUS ,
I'm having the same issue and unfortunately I have a university exam in a couple days which is proctored aka needs the webcam on, could you send me the bios that fixes it if one exists? My laptop model is Asus VivoBook S15 S512FL-BQ279T
Dear all user above,
I have send PM to you, or reply you in the thread.
If you have not receive it, please kindly let me know.
Thank you so much.
Received PM, BIOS updated and problem completely solved.
Thank you, Blak_ASUS and thank you, ASUS.
Hi @Blake_ASUS , same issue here with VivoBook UB8D15CC
Can you please assist?
@Blake_ASUS Having the same issue with the Zenbook Pro Duo UX581G. Please send me a PM so I can send the serial.
I am having same problem with my ZenBook Pro Duo UX581GV. I updated to latest BIOS from ASUS website (version 307 2020/05/09), but that didn't solve the problem. Where can I get latest BIOS version with a fix? Thanks.
@Blake_ASUS I am having the same issue with the Asus Vivobook X512F. Took it into the shop to replace the camera and the motherboard but the issue still persists. Please send me a PM so I can send the serial.
Hi @Blake_ASUS, I'm having the same problem as the others. I received my laptop less than a week ago and updated to the April release BIOS 307 with no luck. Asus Zenbook Duo Pro - please PM me so I can send you my SN. Thanks!
Good morning @Blake_ASUS
I also have the mentioned issue with my ZenBook Pro Duo, both external and internal webcam flickers, on multiple occasions, I am in a video meeting only to find the other participants suddenly suffer with fits due to the excessive flickering of my webcam.
I have seen that a BIOS update seems to have fixed this for many users, would it be possible to help update mine, just to save the poor people that have to endure a video call with me.
Hi Everyone. Blake_ASUS PM'd me the applicable BIOS update for my laptop. After unzipping the file using 7zip and updating the BIOS to the new version using ASUS EZ Flash 3 Utility during the Advanced Start-up, the lines have stopped flashing. I can now have my video calls with my AC adapter plugged in and not have to stare at those flashing horizontal lines.
Thank you Blake_ASUS!
After updating the BIOS, the problem is solved and the horizontal lines have stopped flashing. Thank you very much @Blake_ASUS!!
I have another issue: the fan starts running noisily when the AC adapter is plugged in, specially while videocalling; disconneting AC, fan stops running. Can you help me solving this problem too?
Hi @Blake_ASUS I'm having the same issue with camera flickering with AC power only on my 1 week old ASUS Zenbook Pro Duo Model UX581G. Are you able to PM me with BIOS update.
Thank you for your help,
Hello @Blake_ASUS I am having a similar issue with the webcam flickering. The laptop is brand new. Asus ExpertBook P5440FA. Current BIOS Version is 311. Please assist. Thanks.
BIOS 311 is the one we released to fix this issue.
Please provide a short video of the current issue on your device.