Wifi

foussiik

ZF Model: ZE554KL
RAM: 3G
Firmware/APP Version: I dont know
Frequency of Occurrence: Everytime i turn on wifi
Rooted: No
APP Name:
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201912/04/193806up03dclzddle3dbh.jpg

I need help i cant do anything watch nor look at anything i dont know whats going on but it keeps turning off and on the internet i need help
Thank you

ServiceH_ASUS

Hi foussiik

When does this WiFi problem start to occur? ( For example: after firmware updates)
Does this problem occur even when you connect to different router?
Have you tried it under "safe mode"?
In safe mode, only the factory pre-installed applications will be loaded.
For instructions, please refer to the link below:
http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=3105&highlight=safe+mode

Please help to confirm, thank you:)

foussiik

Ive tried it in safe mode and it still reconnecting and disconecitng, this started to happen when i got a new internet but the router is not the problem as no one else in my house is experiencing this issue 

foussiik

Selena_ASUS posted on 2019/12/5 02:55
Hi foussiik

When does this WiFi problem start to occur? ( For example: after firmware updates)

It started to occur when i got the new wifi but the router is not the problem as everyone else in mu house is not experiencing any problems