Pie support due to Android 10 official rollout

RedlithRedlith Level 1
edited September 2020 in ZenFone 5 Series
Model: ZS620KL
RAM: 6G
Firmware/APP Version: 162.111
Frequency of Occurrence: Always
Rooted: No
APP Name:

Last edited by redlithxeon on 2019/11/28 06:54

Good day admins,
does support in Android pie is continous like security updates,bug fixing and improvements after android10 launch officially? because there are some sort of issues didn't address well in latest firmware for Pie.
have a look down there 👇

1. Incorrect margin/alignment of notifications on Landscape.
Attachment not found.

2. offset display when font is set to "small" in audiowizard while in headphone.
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3. some words or string has additional spaces.
Attachment not found.
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4. not seamless bandwidth transition..
example from 2g/3g/4g internet connection then switching to 2g/3g(3g and 2g) or any lower band.. internet connectivity disconnects for about 5-10 seconds..which affects my gaming experience.
on my experience before 162.111 firmware, this problem was not present.. otherwise bandwidth transition is seamless.
Thanks for your soonest response.

Comments

  • The text of your font seems to be the reason for the large spacing. I just checked my dev options and there is no issue. I have a custom font as well. Latest Pie update. Also no issues with notification center alignment as well as Audio Wizard. Try changing your font to default and rechecking the issues you found to see if they are still present. :)
  • That notification comes down from which side you slide, right middle or left.... Its for convinience 
  • LibraHammer posted on 2019/11/28 10:12
    The text of your font seems to be the reason for the large spacing. I just checked my dev options an ...

    How to get custom font for my phone ??
  • Safal posted on 2019/11/27 19:29
    How to get custom font for my phone ??

    There are apps on the play store that can add fonts or you can look up android fonts and install them. To change the font, Settings > Display > Font Style :)
  • LibraHammer posted on 2019/11/28 10:12
    The text of your font seems to be the reason for the large spacing. I just checked my dev options an ...

    not font. main problem is on display size and font size under settings..
    already done that troubleshoot before i post this problem maybe on 162.98 firmware when I've found this problem ... since this feature was added on our phone, it is intended to work properly with other configurations dont they?
    anyway there's a warning too when changing display size that some app scaling might display incorrectly..but i believe that there is a way to patch this issues.
    main purpose of this thread(as to its title) if there is continous support on Android pie because android 10 officially rolled out on 5Z variants
  • Last edited by redlithxeon on 2019/11/28 17:32
    rockingsahil.120 posted on 2019/11/28 10:17
    That notification comes down from which side you slide, right middle or left.... Its for convinience ...

    i notice that specially for one hand operations
    see first screenshot for your reference on the problem.
  • LibraHammer posted on 2019/11/28 12:25
    There are apps on the play store that can add fonts or you can look up android fonts and install t ...

    Thanks a lot 🙏 I got it now
  • Hi redlithxeon,

    The feedbacks we've received in Android Pie are improved or continuously under investigation in Android 10.
    Users would not have to worry :)
    1.
    Have you updated to the latest version Android Q WW-100.04.44.98?
    Is the first problem of the notification panel still appearing and showing like this picture?
    If yes, please help us provide a screenshot of this problem in version WW-100.04.44.98. Please also help us provide your display size and system navigation settings.

    2. This problem of AudioWizard DTS settings when display size is small has been improved in Android Q version WW-100.04.44.98.Please check if the problem is still appearing in version WW-100.04.44.98.
    Attachment not found.


    3. Could you tell us the font style of your phone? Did you download a custom font style?

    4. Did you switch the mobile network from 2G/3G/4G to 2G/3G manually?
    Could you provide us with your carrier name?
    What gaming app does the problem appear in? Please help us provide the app name and version.
    Is there a short video that can show this problem? To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.

    Thank you :)
  • Jei_ASUS posted on 2019/11/29 09:15
    Hi redlithxeon,

    The feedbacks we've received in Android Pie are improved or continuously under inve ...

    Not recived android 10 update checked it for several times frm the day it is launched its been 2 days now m on latest version of android pie .111 plz help me

    I cn understand about OTA as it may take sometime to reach users but where is manual link on asus website?? Cant even get full firmware link so plz help ms to update thats strange people are updating frm telegram groups but asus webpage doesnt have firmware link and also no system update is seen after checking😔
  • amitgarde3 posted on 2019/11/29 15:00
    Not recived android 10 update checked it for several times frm the day it is launched its been 2 d ...

    Hi amitgarde3,

    Since version 100.04.44.98 is the first upgrade from Android Pie to 10, in order to ensure the upgrade quality for each customer, we will open the FOTA for each region in stages.
    Thanks for your patience and sorry for any inconvenience this may cause.
  • 7 days passed since the update roll out but seen nobody got this update via FOTA. Shame for Asus. Asus should can say that which region when will have this update via FOTA.
  • Jei_ASUS posted on 2019/12/4 08:34
    Hi amitgarde3,

    Since version 100.04.44.98 is the first upgrade from Android Pie to 10, in order t ...

    Ohhh... I c then what now even after 7 days in india no 1 recieved any FOTA check with indian forum and also on indian website no android 10 is yet available any where but asusindia alredy posted everywhere socially that android 10 is rolled out but NO ONE GOT ANY FOTA YET

    People those who update had done it manually from third party source like telegram groups or any 3rd party website like xda sources

    Where is official asus full firmware link on website and also i had word with asus executive support they said no any android version is relesed for 5Z latest version for 5Z is pie 111 so u suggest how do u optimize quality of update ?? Here in india officials are unaware about anything nor asus india is uploading full firmware on its site :L

    Pathetic asus why always we users have to suffer
    M user since 1st gen but never faced such firmware fota issues watever the new or patches it may be with asus n now whats going on asus?

    Take a look imto india forum fanchat all are shouting at those are waiting for android 10 bring up solution as soon as possible its been a week n 1 day for us still awaited for fota
  • Jei_ASUS posted on 2019/11/29 11:45
    Hi redlithxeon,

    The feedbacks we've received in Android Pie are improved or continuously under inve ...

    1.) 2.) i received fota notification upgrade update but due to some reasons. i'll stick to Android Pie..likewise i may not provide the screenshots you need. 😔
    3.) Attachment not found.

    4.) i'll provide the video later..
  • redlithxeon posted on 2019/12/5 05:27
    1.) 2.) i received fota notification upgrade update but due to some reasons. i'll stick to Android ...

    Android q on top of zenui 6 is cherry on cake u must give it a try updated yesterday but no issues for me yet and i cn gurante you that once you update ur heart will never accept to downgrade again its more smooth,much faster,preformance improvement,ram management is bliss on q and ohh god systemwide DARK mode n those android 10 gestures everything is way ahead of pie camera also i think they have improved a bit in 3rd party apps lyk instagram and screen calibration is more colourful now 😍❤️

    Totally in love with android 10 after updating got fota yesterday 💯❤️

    Thanksalot to ASUS for making 5Z lot smoother than it was now it feels real flagship fast 😎
  • Jei_ASUS posted on 2019/11/29 11:45
    Hi redlithxeon,

    The feedbacks we've received in Android Pie are improved or continuously under inve ...

    in reply to case no.4 here's the video.
    https://www.asuswebstorage.com/navigate/s/377E5F60642446409EBA68007B684C774

    kindly pay attention how network behaves when switching..
    Thanks.

    p.s does support to pie android is continous? e.g security patch.
  • amitgarde3 posted on 2019/12/4 17:43
    Ohhh... I c then what now even after 7 days in india no 1 recieved any FOTA check with indian foru ...
    Hi okemik & amitgarde3,

    If you haven't received the FOTA yet, you may download manually.
    The firmware file Version WW-100.04.44.98 has become available on our website:
    https://www.asus.com/Phone/ZenFone-5Z-ZS620KL/HelpDesk_BIOS/
    How to update firmware: https://www.asus.com/support/FAQ/1009748/
    Thank you :)
  • redlithxeon posted on 2019/12/6 14:14
    in reply to case no.4 here's the video.
    https://www.asuswebstorage.com/navigate/s/377E5F6064244640 ...

    Hi redlithxeon,

    Sorry for our misunderstanding. If you're asking whether the Android Pie will continue to release updates, we're afraid there is no plan of that now. The improvements and updates will be done in Android 10 in the future. We would suggest that you update to the latest firmware version to receive the best experience. Thank you :)
  • Jei_ASUS posted on 2019/12/10 10:00
    Hi redlithxeon,

    Sorry for our misunderstanding. If you're asking whether the Android Pie will con ...

    okay. and then to enlighten things, is there any sequential updates patch/security for Android 10?
  • amitgarde3 posted on 2019/11/29 04:00
    Not recived android 10 update checked it for several times frm the day it is launched its been 2 d ...

    Here, pal: https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZS620KL/UL-Z01R-WW-100.04.44.98-user.zip
This discussion has been closed.