Touch doesnt work sometimes.

Model: ZE620KL
Firmware/APP Version: PPR.180610.009.WW_user_90.11.162.111_20191008
Frequency of Occurrence: 5 times a day
Rooted: No
APP Name:

After this last update, touchscreen has some problems sometimes. Touch doesnt work for some seconds with no reason sometimes.


  • Hi markus.rodriguez,

    Could you help us provide whether it happens when you're on any specific apps or system page?
    Could you show us a short video of the problem? This could help us look into the problem greatly.
    To share videos, please upload it to ASUS WebStorage ( and share the link with us.

    Thank you :)
This discussion has been closed.