Touch doesnt work sometimes.

Model: ZE620KL
RAM: 6G
Firmware/APP Version: PPR.180610.009.WW_user_90.11.162.111_20191008
Frequency of Occurrence: 5 times a day
Rooted: No
APP Name:
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201911/20/175040jjkl84zrw42qrdd7.png

After this last update, touchscreen has some problems sometimes. Touch doesnt work for some seconds with no reason sometimes.

Comments

  • Hi markus.rodriguez,

    Could you help us provide whether it happens when you're on any specific apps or system page?
    Could you show us a short video of the problem? This could help us look into the problem greatly.
    To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.

    Thank you :)
This discussion has been closed.