Fingerprint navigation bar issue

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
Firmware/APP Version: Android 9/pie last update
Frequency of Occurrence: Always
Rooted: No
APP Name:

Last edited by berkecelebi34 on 2019/11/4 21:53

İn the last update when i use application , the navigation bar isnt opening with fingerprint then when i silde the navigation bar its lagging and bugging


  • Which firmware version do you use?
  • My firmware version is 0615.1910.112
  • berkecelebi34 posted on 2019/11/6 12:45
    My firmware version is 0615.1910.112

    Hi berkecelebi34,

    Could you show us a screenshot of the navigation bar settings? (Settings > Display > Navigation bar.)
    Could you tell us which app does this problem appear in?
    If possible, please show us a short video of the problem. We would suggest that you enable "Show taps" in Developer options before you record the video.
    Enable Developer options: Settings > System > About phone > Software information > Tap "Build number" 7 times.
    Enable show taps: Settings > System > Developer options > Show taps.

    To share videos, please upload it to ASUS WebStorage ( and share the link with us.

    Thank you :)
This discussion has been closed.