Camera auto correction

goksenpekyavasgoksenpekyavas Level 1
edited September 2020 in ZenFone 5 Series
Model:
RAM:
Firmware/APP Version: The lastest
Frequency of Occurrence: Always
Rooted:
APP Name:

It is like it is adding auto filter to photos which doesnt look like the photo I want to take...

Comments

  • Last edited by Jei_ASUS on 2019/11/4 16:19

    Hi ladythueris,

    Could you help us describe the problem of the photo? (e.g. color difference or sharpness,...)
    Please also check if your firmware version is the latest one - WW-16.0615.1910.112. (Settings > System > About Phone > Software information)

    If possible, please show us an original photo of this problem.
    Please also provide us the information as below:
    Rear/front camera, the ambient brightness, which camera mode, what camera settings( Screenshot the preview before you take the picture. Also, access the camera settings by tapping the upper right three dots and screenshot this page.)

    To share original photos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.

    Thank you :)
  • That is a standard feature of Asus cameras, it takes a worse picture than what you intended to.
  • wai.hon.leong posted on 2019/11/4 12:27
    That is a standard feature of Asus cameras, it takes a worse picture than what you intended to.

    I agree with you. Before taking the photo it looks good (which I like to take) after taking it, it gets some kind of filter -it can be some kind of auto correction- and changing to photo in a really poor quality.
  • Jei_ASUS posted on 2019/11/4 10:17
    Hi ladythueris,

    Could you help us describe the problem of the photo? (e.g. color difference or shar ...

    Hi there,

    It changes both color difference and sharpness but there is no need for that. It makes photo worse than expected.

    And yes, it is the lastest, I follow the updates.

    I will upload the photos tomorrow.
  • Jei_ASUS posted on 2019/11/4 10:17
    Hi ladythueris,

    Could you help us describe the problem of the photo? (e.g. color difference or shar ...

    Hey Jei,

    https://www.asuswebstorage.com/navigate/a/#/s/1DA1FF00D92C4688BF64EB3253B76BD74

    you can find the photos on the link above, the only settings that I use is Focus mode - continuous auto focus.

  • Hi ladythueris,

    Thanks for your photos.
    Do you mean after you tap the shutter, then tap lower right corner to view the photo, you can see that the photo is processing, and then after it finishes processing, the photos look different from before?

    Thank you :)
  • Jei_ASUS posted on 2019/11/15 10:33
    Hi ladythueris,

    Thanks for your photos.

    Yes, this what I wanted to say.
  • ladythueris posted on 2019/11/21 07:23
    Yes, this what I wanted to say.

    Hi ladythueris,

    Thanks for helping us confirm this.
    Could you kindly screen record this process for us?
    To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.

    This could help us greatly in evaluating the problem. Thank you for your help :)
This discussion has been closed.