Help my earphones

edited September 2020 in ZenFone Max Pro Series
ZF Model: ZE554KL
RAM: 4G
Firmware/APP Version: New version
Frequency of Occurrence: New version
Rooted: No
APP Name:

Why the sound if I use headphones the sound very very small but if I don't use headphones sound is normal what wrong with my phone plz help me
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