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Air triggers

juknajanisjuknajanis
edited September 2020 in ROG Phone
Model: ZS600KL
RAM: 8G
Firmware/APP Version: 8.1.0
Frequency of Occurrence: Always
Rooted: No
APP Name:

Last edited by juknajanis on 2019/10/24 19:29

Hello, my air triggers started acting strange ...they work fine, but doesn't do any actions. I played with them and everything was ok now they don't do any actions i put buttons on. Not only in game also if i put them like in place where phones sound options are ..when i press sound up or down..they seem to work..as the function goes white as if i press it but it doesn't open. Its like i click and hold . Is there any advice what can i do..reinstaling doesn't work. In screenshoot i press the buton but it doesnt open the thing it supoose to. Other games doesnt work also.

Comments

  • Y_ASUSY_ASUS mod
    Last edited by Jei_ASUS on 2019/10/25 15:01

    Hi juknajanis,

    Please make sure to update to the latest firmware version WW-15.1630.1907.98.
    We would suggest that you enter Game Center > AirTriggers > Disable and enable again.
    Please also try clearing cache & data of Game Center and Game Genie and check again.

    "if i put them like in place where phones sound options are ..when i press sound up or down..they seem to work..as the function goes white as if i press it but it doesn't open"
    > Could you show us a screenshot or short video of this process?
    To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.

    Thank you :)
  • juknajanisjuknajanis
    Last edited by juknajanis on 2019/10/25 22:30

    I have lastest version and switching them off and on didn't help. Also cleared cache for both programs. I did phone restart and closed all apps running  in background. Im also uploading video now..there I show where my buttons are located, that they work but no response. Also i open sound menu which is not game menu but phone option and trigger button responds/registers the click but again..it doesn't open extra sound options, also when i do shoot and open extra options its because i just tap on them not with triggers. They don't work with other games also..they act the same... here is the link: https://www.asuswebstorage.com/navigate/s/914EE9B2C32C41E1BB3DA6694CFD90714
  • juknajanisjuknajanis
    Jei_ASUS posted on 2019/10/25 09:58
    Hi juknajanis,

    Please make sure to update to the latest firmware version WW-15.1630.1907.98.

    Hey, i answered with another post not with reply hipe you see it.
This discussion has been closed.