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question mark battery

marcialhenrichmarcialhenrich
in Others
APP Name:
Rooted: No
Frequency of Occurrence: 1.2
Firmware/APP Version: 6.0.1
RAM: 3G
Model: ZE550KL
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201910/13/223857njeeh44zcatzh4zb.jpg

I changed its battery but after trying to open it again it will only display a battery logo with question mark in it. PLS help me what to do.
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Comments

  • Y_ASUSY_ASUS mod
    Hi marcialhenrich,

    Could your phone be charged normally?
    Did you change the battery at an official service center?

    Thank you :)
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  • marcialhenrichmarcialhenrich
    I just bought a generic battery for this one cause every store i go they told me that zenfone 2 laser's battery is not available anymore. I'm from Philippines btw. 
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  • marcialhenrichmarcialhenrich
    Jei_ASUS posted on 2019/10/15 09:51
    Hi marcialhenrich,

    Could your phone be charged normally?

    I just bought a generic battery cause every store near me says that the original battery for this model was already phased out. Yes, i charged it normally. I'm from Philippines btw
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