When i try to install an apk worth 1gb, it automatically goes app not installed

edited September 2020 in ZenFone Max Series
ZF Model: ZE554KL
Firmware/APP Version: WW_Phone-15.02.1904.453-20190509
Frequency of Occurrence: Everytime I install an apk to my cellphone
Rooted: No
APP Name:

So i need help i always download apks worth 1gb or more but last week and tofay my app cabt be installed for some reason please help.


  • Last edited by Selena_ASUS on 2019/10/15 15:33

    Hi renixknight1

    Please kindly provide me your Google play store's version.
    Have you tried the following?
    1. Go to your phone settings>app info>press the three dots on the upper right>reset app preferences>reset apps
    2. Please kindly restore and uninstall update the Google Play and Google service app for a check.

    Please try to confirm with different wifi and mobile network.
    Thank you:)
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