Glitch on screen and sound - Lag

edited September 2020 in ZenFone 5 Series
Model: ZS620KL
RAM: 4G
Firmware/APP Version: WW-90.11.162.98
Frequency of Occurrence: Everyday
Rooted: No
APP Name:

On the last few months my zenfone 5z is lagging everyday, even if I am not using it very much. I noticed that when it starts to lag, everything that I do glitches (The screen and the audio).

Every time that I listen to any audio it glitches and became impossible to understand, that way I need to clean RAM to listen to a single audio, and if I need to listen to another, I will have to do the same thing again.

Comments

  • Hi caio.oesteves,

    Could you tell us the app and its version you are listening to audio with?
    Please tell us how the problem appears.
    If possible, please show us a short video of the problem.
    To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.

    Thank you :)
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