screenpad black, backlit but no image shows. Just bought the UX534FT, thanks!
System: Windows 10
Battery or AC: Battery
Description: Screenxpert screenpad not working
Model: UX534ft
Frequency of Occurrence: Always
Reset OS: Yes
I've tried what it says on the troubleshot page but it stitl not working properly. I'm not sure what I should do. then it works properly or so it seems except for the fact that i see no image whatsoever. I only see a fait backlit black screenpad.
Id greatly appreciate any kind of tip on how to solve this issue.
Thank you, I just wanna enjoy the features this lapot has and for which I chose it....
Battery or AC: Battery
Description: Screenxpert screenpad not working
Model: UX534ft
Frequency of Occurrence: Always
Reset OS: Yes
I've tried what it says on the troubleshot page but it stitl not working properly. I'm not sure what I should do. then it works properly or so it seems except for the fact that i see no image whatsoever. I only see a fait backlit black screenpad.
Id greatly appreciate any kind of tip on how to solve this issue.
Thank you, I just wanna enjoy the features this lapot has and for which I chose it....
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Comments
Please kindly refer to below FAQ.
https://www.asus.com/support/FAQ/1041344
Let me know if there is any other issue and which step were you at.
Thank you so much.
how do I install and uninstall most of the drivers?
they are packed in a strange way and I do not understand properly how to run them
i've previously tried to do but I probably made a mistake in the process
thank you so much.
Hello lacsneo,
For how to install the drivers,
please see below FAQ.
https://www.asus.com/support/FAQ/1041344
You may uninstall them by the driver's name listed in the FAQ.
Please provide screenshot of your issue so I can help you better.
Thank you.
I dont know how to uninstall ASUS ScreenXpert Interface (Driver)
check in device manager, expand all the list and check.
if possible, check-in programs and features
I did it all, still not working. I've uninstalled everything and installed it again in the same order as it says in the page, nothing, my screenpad is still black.
Not only that but now I cant seem to use a wallpaper.
It does not work, is there anything else I can possibly do?
thank you again
contact the asus service center for further checkup