I'm having trouble installing apps

ZF Model: ZE554KL
Firmware/APP Version: Android 8.0
Frequency of Occurrence: Everytime
Rooted: No
APP Name: ZenUi Launcher

I'm having trouble installing apps, ZenUi stops working every time I download something from Google play.
I already tried the factory reset phone and the problem continues.


  • Hi leandro.marchini,

    We would suggest that you try clearing cache & data and check again: Settings > Apps & notifications > See all apps > ASUS Launcher > Storage & memory > Clear cache & storage.

    Thank you :)
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