MyASUS SplendID and Tru2Life options gone?
System: Windows 10
Battery or AC: AC
Description: Missing Options in MyASUS App
Model: UX533
Frequency of Occurrence: Always
Reset OS: No
Last edited by SirRobin on 2019/9/26 11:24
Hello,
right now i´ve realised that the SplendID and Tru2Life Option is gone in latest MyASUS App. Is this a general issue or something i can fix by myself?
Battery or AC: AC
Description: Missing Options in MyASUS App
Model: UX533
Frequency of Occurrence: Always
Reset OS: No
Last edited by SirRobin on 2019/9/26 11:24
Hello,
right now i´ve realised that the SplendID and Tru2Life Option is gone in latest MyASUS App. Is this a general issue or something i can fix by myself?
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So no one with that problem? Even after latest MyASUS App update?
you can download splendid software from model support site
Sorry, but this is not really an option. For my model, UX533FD i can´t find that download.
What i did was a restore of original nvidia driver but problem is still the same.
SplendID and Tru2Life are gone. So what now?
@RAJU2529 @blake_ASUS There was a thread already a few month ago, but it´s locked now. Seems that there was a solution via PM...any information for me for that case?
https://www.asus.com/zentalk/in/thread-276107-1-1.html
I have splendid software, but it contains diffrenet model .icm profiles. if you need that software means I will share through google drive
Sorry I don't have your model laptop. so no exact solution
send an email to Asus support team., ask him to send software via email
my asus app support all features in some Intel processors in some latest high end laptop's only
Was there any new Windows installed or update before this issue occured?
Sorry for my late reply.
Thank you.
Thank you for your answer! Yes, maybe this was a combination of last MyASUS App update and Windows 10 Build 18999, but it still exists with 19002. But i did only updates on normal path, so no clean installation or something else.
So what can we do?
Hello SirRobin,
Please try to uninstall My ASUS,
make sure all Windows KB, BIOS and Display driver has been updated.
Then install My ASUS again.
Thank you so much.
Did you have this problem solved? If not, I can help you to solve this issue
That happens when you reset the OS or changed it. Eventually it will recover that option if you didn't replace the OS. You must insist more. The issue is with MyAsus app and windows app center. Due to some reasons, you may get an older version, or something like that. I recently got a new update and the options reappeared. Try pinging a mod with your issue and see if they can help you.