laptop goes out
Reset OS: No
Frequency of Occurrence: Always
Model: vivobook a442ur
Description: suddenly goes out
Battery or AC: Battery
System: Windows 10
my laptop suddenly goes out when i've just start to turn it on, but the battery is 100 percent
Frequency of Occurrence: Always
Model: vivobook a442ur
Description: suddenly goes out
Battery or AC: Battery
System: Windows 10
my laptop suddenly goes out when i've just start to turn it on, but the battery is 100 percent
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Comments
Please describe more.
Before this happened, did you install any new hard disk for update anything?
Which stage was it when your laptop went out? Have you entered the system already?
Are you able to reboot your device ?
Please refer to below FAQ if you can not reboot
https://www.asus.com/support/FAQ/1014276/
Thank you very much.
press and hold powerbutton for 60 seconds.
and then try switch on