Photo Gallery has Duplicate Albums.

edited September 2020 in ZenFone 5 Series
Model: ZC600KL
Firmware/APP Version:
Frequency of Occurrence: All the time!
Rooted: No
APP Name: Photo Gallery

I can not believe the amount of issues I'm experiencing with this piece of shit phone. I'm coming to my wits end with this junk and it's only been 9 months.

So the latest issue I'm having is with the stock photo gallery which has decided to duplicate all my photo albums. Simple solution would be to remove the duplicates, but that's not the case. Once deleted, both albums get erased.
I'm using a SanDisk 128GB mirco SD, that's only a few weeks old. All photos and albums are saved to the SD card, nothing to the internal storage.
I've cleared the cache and storage in the Photo Gallery, nothing changed! I've ejected and mounted the SD card, once this is done. The albums are properly displayed with NO duplicates. As soon as I take a picture with the camera all the albums are displayed as duplicates again. The phone is not linked to any cloud services.



  • To go settings app ... Gallery  and select
    " clear storge"

    Then restart phone

    =) it wont delete ur files.. 

    You should calm down ^^ 

    I do hope for the best for you
  • I already tried that a few times, still having the problem.

    Currently using a different photo gallery app, which works fine.
  • Hi reach_anthony,

    Thanks for your feedback.
    Could you check if the firmware version is the latest version WW-16.0610.1908.83?
    Thank you :)
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