How to stop the Phone from shutting down my alarm app and other apps

edited September 2020 in Others
Model: ZE552KL
Firmware/App Version: WW_80.30.76.74_20190319
Frequency of Occurrence:
Rooted: No
App Name:
Description: Asus Zenfone 3 Zoom


I am struggleing with this phone, for some reason it kills off alot of my apps that I want to be running in the back ground all times, like widgets and now my Alarm Clock Xtreme Pro. I have lost an appointment because of this phone... What the hell is wrong on this phone? Can anybody help here plz? This happens even by just turning off my screen ( no memory cleaning or boosting is triggered by me).


  • Hi mario4email

    We are sorry to hear that you are having this issue.
    Does this issue only happen to regular Clock ?
    Please check setting>battery>battery optimisation>check the app
    Does it happen every time or sometimes?

    Thank you:)
  • Hi again, I see that the Zen UI and the Asus Smartphone Manager are poorly programmed.... I had to disable the Asus Phone Manager to block it from killing my alarm app ( and other apps). So the solution for this post is to disable this Asus Phone Manager app which is useless and more of a troublesome app then a helpful app... Now I still remain with the ZenUI killing my widgets... Who programmed this ZenUI? Now I understand why the Asus Zenfone PRO M2 is using stock Android now, this ZEN UI is really bad, I guess alot of unsatified customers complained about it...
    Now the question is Asus going to fix this issue and com with an update for actual ZenUI , or just ignore it because they have alreay taken my 480 euros for it and continue with the most recent phones? I hope that Asus does not disappoint me and say for better preformance there will be no more updates because I am not asking for an update, I am asking for a fix from this bad programming that is on my phone...
    Please tell me if this can be reported to the progammers and fixed?
    Thank You.
  • Sorry, I think it is named " Power Master " instead of Phone Manager ( I have the phone in Portuguese language). So I have disabled the Power Master app on my phone.
This discussion has been closed.