How to stop the Phone from shutting down my alarm app and other apps

mario4email

Model: ZE552KL
RAM: 4GB
Firmware/App Version: WW_80.30.76.74_20190319
Location:
Frequency of Occurrence:
Rooted: No
App Name:
Description: Asus Zenfone 3 Zoom

Hi,

I am struggleing with this phone, for some reason it kills off alot of my apps that I want to be running in the back ground all times, like widgets and now my Alarm Clock Xtreme Pro. I have lost an appointment because of this phone... What the hell is wrong on this phone? Can anybody help here plz? This happens even by just turning off my screen ( no memory cleaning or boosting is triggered by me).
Thanks.

ServiceH_ASUS

Hi mario4email

We are sorry to hear that you are having this issue.
Does this issue only happen to regular Clock ?
Please check setting>battery>battery optimisation>check the app
Does it happen every time or sometimes?


Thank you:)

mario4email

Hi again, I see that the Zen UI and the Asus Smartphone Manager are poorly programmed.... I had to disable the Asus Phone Manager to block it from killing my alarm app ( and other apps). So the solution for this post is to disable this Asus Phone Manager app which is useless and more of a troublesome app then a helpful app... Now I still remain with the ZenUI killing my widgets... Who programmed this ZenUI? Now I understand why the Asus Zenfone PRO M2 is using stock Android now, this ZEN UI is really bad, I guess alot of unsatified customers complained about it...
Now the question is Asus going to fix this issue and com with an update for actual ZenUI , or just ignore it because they have alreay taken my 480 euros for it and continue with the most recent phones? I hope that Asus does not disappoint me and say for better preformance there will be no more updates because I am not asking for an update, I am asking for a fix from this bad programming that is on my phone...
Please tell me if this can be reported to the progammers and fixed?
Thank You.

mario4email

Sorry, I think it is named " Power Master " instead of Phone Manager ( I have the phone in Portuguese language). So I have disabled the Power Master app on my phone.