Experiencing battery drain

mysterio152mysterio152 Level 1
edited September 2020 in ZenFone Max Series
Model: ZC550KL(Max)
RAM: 1G
Firmware/APP Version: z
Frequency of Occurrence: 3
Rooted: No
APP Name: mo

Hi all,

I am experiencing battery drain on my Zenfone Max.

Please help!

Comments

  • Hi mysterio152


    What's your phone’s firmware version (Settings> About phone> Build number)
    Are you talking about battery drains in standby mode or in use?
    If you think that there’s battery draining in standby mode, please charge your phone to full before going to sleep, and leave it unused and unplugged overnight. Please capture 2 screenshots as below on the next morning before you use your phone and tell me how many percentage of power the phone has consumed overnight:
    1. Battery : settings> Battery
    2. History details: settings> Battery> please click the sheet

    Sorry for any inconvenience.
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