Camera remains Partially Unfocused
dson.email
Level 1
ZF Model: ZE554KL
RAM: 2G
Firmware/APP Version: Android 8.0
Frequency of Occurrence: 100%
Rooted: No
APP Name: Asus camera app
Last edited by dson.email on 2019/8/24 20:06
Hi there,
When I focus down on a newspaper (for example... Can be a textbook page, or an A4 sized paper), it does not fully focus.
Camera is set to automatic (i.e. not Pro mode), and this is the result (Please see attached photos).
Please remember, this is a FLAT page on the ground. Photos are taken straight down (90 degree angle!). The camera has trouble focusing.
Is this a bug? Or a camera hardware fault? Is there a software fix, or must it get repaired (service center)?
RAM: 2G
Firmware/APP Version: Android 8.0
Frequency of Occurrence: 100%
Rooted: No
APP Name: Asus camera app
Last edited by dson.email on 2019/8/24 20:06
Hi there,
When I focus down on a newspaper (for example... Can be a textbook page, or an A4 sized paper), it does not fully focus.
Camera is set to automatic (i.e. not Pro mode), and this is the result (Please see attached photos).
- Photos are of a newspaper (flat) on the ground.
- 1.jpg - When focused normally, it focuses on the middle, the left side (especially the top left) does not focus.
- 2.jpg - When focused on the top left, everything does not focus; this is a flat page on the ground.
Please remember, this is a FLAT page on the ground. Photos are taken straight down (90 degree angle!). The camera has trouble focusing.
- When focusing in the middle (1.jpg), the left side (especially the top left) is horribly out of focused, compared to the middle and the right side.
Is this a bug? Or a camera hardware fault? Is there a software fix, or must it get repaired (service center)?
0
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Comments
Is this problem also appearing in other third party camera apps?
Does this problem appear in the latest Oreo firmware version WW-15.0610.1907.32?
Please try clearing cache and data of the camera and check again.
Thank you