fingerprint option missing

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
Firmware/APP Version: 123
Frequency of Occurrence: 123
Rooted: No
APP Name:

the fingerprint option on my phone is gone.

at first i notice its not working, then i restarted my phone and when i check its gone.
how to fix this?



  • Hi,

    Please provide your firmware version: Settings > System > About Phone > Software information
    Do you mean it disappeared in the settings?
    Could you show us a screenshot?

    Thank you :)
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