Game genie

edited September 2020 in ZenFone 5 Series
Why game genie cannot record 24 minutes,

Comments

  • Hi jcgreensat01,

    We just tested we can record normally over 24 minutes on our ZS620KL here.
    We would suggest that you:
    - Check if your storage is full.
    - Clear storage and cache of Game Genie: Settings > Apps & notifications > See all apps > Game Genie > Storage & memory > Clear cache & storage.
    - Check if it is happening on different apps.

    If the problem is still appearing, please tell me the apps that have this problem when recording to Game Genie.
    Show me a screenshot of your Game Genie settings: Game Genie > tap upper right three dots > settings.
    Please tell me what is your storage location.

    Thank you :)
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