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Bluetooth issues

diogosobraldiogosobral
edited September 2020 in Others
Model: ZE552KL
RAM: 4GB
Firmware/App Version: WCNSS-PR-4-0-00265
Location: Lisboa
Frequency of Occurrence: Everytime
Rooted: No
App Name: Bluetooth
Description: Bluetooth has issues working. Call sound is disrupted all the time and cannot hear or talk properly. Have to disconnect and use phone speakers. Very unconfortable. Can you help?

Bluetooth has issues working. Call sound is disrupted all the time and cannot hear or talk properly. Have to disconnect and use phone speakers. Very unconfortable. Can you help?

Comments

  • wai.hon.leongwai.hon.leong Level 1
    Sorry, Asus phones always have bluetooth problems when other brands work just fine. Suggest you just dump this and buy another brand's phone.
    THERE ARE NO KNOWN FIX TO THIS PROBLEM.
  • ServiceH_ASUSServiceH_ASUS mod
    Hi diogosobral

    We are sorry to hear that you are having this issue.
    Please kindly provide me your phone’s firmware version.
    Please kindly test it under safe mode. (safe mode: https://www.asus.com/support/faq/1005163)

    Thank you:)
This discussion has been closed.