Apk not installed!!

edited September 2020 in ZenFone Live Series
Model: ZA550KL
Firmware/App Version: 2.2.2
Frequency of Occurrence:
App Name: Soul knight

I download the soul knight 2.2.2 on google and trying to install it and it say apk not installed. I don't know how to fix it , i trying to download other websites and trying to install it , it say apk not install. Why??? How to fix it. :'(


  • Hi kemreturn,

    Did you download this app from Google Play Store?
    Please tell me your firmware version, and make sure you have updated to the latest firmware version.
    Settings > System > About Phone > Software information
    Please show us a screenshot of the error.

    Thank you :)
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