UX580GD ScreenPAD doesn't work after windows update

System: Windows 10
Battery or AC: AC
Description: ScreenPAD doesn't work after windows update
Model: Zenbook Pro UX580GD
Frequency of Occurrence: Always
Reset OS: Yes

Last edited by tanawat.golf on 2019/8/12 15:53

UX580GD ScreenPAD doesn't work after windows update

I check why my screenpad doesn't work and I think because of windows update.
Now i try to format and install new windows, install screenpad driver and screenpad toolbar but everything still the same ScreenPad doesn't work and can not use it for touchpad too.
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1.jpg 154.4K
1.jpg 154.4K

Comments

  • Hello tanawat.golf,
    May I know what kind of Windows Update was it?
    Like update to 1903?
    And there is no Screenpad listed in Device Manager?
    Please kindly send your device to service center for further examination.
    Thank you.
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