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Can't use mic in pubg while having a voice talk in Discord

TianTian Level 1
edited September 2020 in ZenFone 5 Series
APP Name: Discord
Rooted: No
Frequency of Occurrence: countless
Firmware/APP Version: WW 1907_105
RAM: 4G
Model: ZE620KL

I think the problem here is the microphone just focusing on a specific app. Samsung Note 5 can do multiple app using the microphone. I think this can be fix by an ota update. i hope this is can be fixed coz we're always using discord to communicate with teammates.

Comments

  • Y_ASUSY_ASUS mod
    Hi christianclarianes,

    Please tell us your PUBG version. Did you download the APK online or from Google Play store?
    Please provide us the link.
    Please tell us the Discord app version.

    Thank you :)
  • TianTian Level 1
    Last edited by christianclarianes on 2019/8/16 01:21

    pubg version now is 0.14.0 still not working. i downloaded it from google play store.


    discord version 9.3.3. and i downloaded it from google play store.
    thanks. :)
  • TianTian Level 1
    Jei_ASUS posted on 2019/8/15 16:52
    Hi christianclarianes,

    Please tell us your PUBG version. Did you download the APK online or from Go ...

    i want to follow up this thread. i want clear answers for this one.
  • TianTian Level 1
    https://zentalk.asus.com/en/discussion/comment/56044#Comment_56044

    Still not working. I will update this thread once I tried pubg on Android 10. Still Android 10 is on Beta. Just waiting the Stable release.

  • khanqashif61khanqashif61 Level 1

    My mic is not working on pubg...neither i nor my teamates could hear each other

    Screenshot_20200705-215821134.png
    Screenshot_20200710-214840527.png


  • Christine_ASUSChristine_ASUS mod

    Hi Tian

    Thank you for your asking. Kindly provide the information below so that we could better assist you.

    1. Does the issue appear after any system update? Could this function works in any firmware version before, which version?

    2. Does the issue only appear in Discord? Could you communicate during gaming via other apps?

    3. Does the issue only appear in PUBG?


    Hi khanqashif61

    Thank you for your asking. Kindly provide the information below so that we could better assist you.

    1. Your current firmware version

    Settings>System>About Phone>Software information

    If you try to update to the latest version, does the issue still remain?

    2. Does the issue appear after any system/apps' download or update?

    3. Which communication app are you using? Does the situation appear in other app?

    4. If you are using the earphones and having the mic issue, could your earphones be used with other phone?

    5. Please try SMMI test : Calculator> type ".12345+=">SMMI TEST>Single Test>BoardMic Test/BoeardMic2 Test/Headset Mic Test

    If any of the SMMI test fail, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/

    If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs

  • AhmdbnhAhmdbnh Level 1

    Dears,

    I noticed the same issue when the Android 10 update came. To fix the issue I just downgraded to Android 9.


    both pubg and discord mic working smoothly on ASUS ROG PHONE 2.

    maybe this help you out to fix this.

This discussion has been closed.