Apps keep crashing after PIE Update it's pure garbage?!
mcdonalda21
Level 1
Model: ZE620KL
RAM: 4G
Firmware/APP Version: N/A
Frequency of Occurrence: Always
Rooted: Yes
APP Name:
I'm very let down the lack of communication and respect for your customers is down right sinister!!y Zenfone 5Q I just updated to the all powerful golden boy Android PIE and it's seems like you guys don't even care that 70 percent of the things on the phone no longer work !! Flashlight !! ( Which worked when I got phone ) no longer works snap chat no longer works!!!! Instagram no longer works !!!! Some games even FB crashes sometimes this is getting so far gone now I'm considering setting this phone on fire BC since day one you guys have been nothing but BS !! The phone had false box advertising!! Stating it came with 8.0 !! But it never did !! Also was supposed to come with head phones NEVER DID it's just been one lie after another maybe you guys should get out of the phone business!! BC honest you are not at the same level of customer service as other phone companies!!
RAM: 4G
Firmware/APP Version: N/A
Frequency of Occurrence: Always
Rooted: Yes
APP Name:
I'm very let down the lack of communication and respect for your customers is down right sinister!!y Zenfone 5Q I just updated to the all powerful golden boy Android PIE and it's seems like you guys don't even care that 70 percent of the things on the phone no longer work !! Flashlight !! ( Which worked when I got phone ) no longer works snap chat no longer works!!!! Instagram no longer works !!!! Some games even FB crashes sometimes this is getting so far gone now I'm considering setting this phone on fire BC since day one you guys have been nothing but BS !! The phone had false box advertising!! Stating it came with 8.0 !! But it never did !! Also was supposed to come with head phones NEVER DID it's just been one lie after another maybe you guys should get out of the phone business!! BC honest you are not at the same level of customer service as other phone companies!!
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Comments
We are sorry to hear about this unpleasant experience.
For flashlight no longer works, we would suggest you check with your local service center about this
For Snapchat & Instagram no longer works, we're afraid we are not seeing the same situation on our device here. We would suggest you reinstall these apps and make sure you update to the latest versions.
If the problem still appears, please tell me how the problem appears.
Some games even FB crashes
> Could you try reinstalling or clearing cache& data of the apps that have these problems?
If the problem still appears, please tell me the app name and version.
Thank you.