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Brick pie update fix

crzyfoxcrzyfox
in ZenFone Max Pro Series
ZF Model: ZB631KL
RAM: 4G
Firmware/APP Version: 16.2017.1905.065
Frequency of Occurrence: Pie
Rooted: No
APP Name: Ui

Fix this problem or respond. I will send this Brick back to Amazon and make their customer service deal with you. The phone was fine until you updated.
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Comments

  • ServiceH_ASUSServiceH_ASUS mod
    Hi crzyfox

    We understand you are frustrated and disappointed with the device and the service experienced. While an apology is no substitute. Sorry, we're afraid we may need information on your problem.We deeply value your relationship with Asus and we'll do our best to provide you with a satisfactory solution.
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  • crzyfoxcrzyfox
    9/PKQ1/16.2017.1906.067-20190703 this is the last update installed and it was out of pure frustration... So after the initial problem all touch function of the screen is dead. At one point after the first factory reset the device started working again,then after recovering from my google account I started loosing function and then everything was unresponsive... Root integrity check is nothing but errors... Please help I do like Asus but this has consumed too much of my time...
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