Help me

edited September 2020 in Others
I upgrade my zenfone 2 ze551ml, i wanna ask when i turn on my phone why opptimizing apps always appear? Anyone can help me?

Comments

  • Hi lotlotmaximo3

    Good day
    What's your phone’s firmware version (Settings > About phone> Build number)
    Could you kindly provide the screenshots when the optimizing apps appear.
    Thank you:)
  • The same problem qith me,
    While starting a notive appeared "Android is starring"
    Optimizing app 1 of 2.
    Build number
    MMB29P.WW
    ASUS Z00A-4.21.40.352_20170623_7598_user
    060020736_201603210001
    Other problem after upgrade to this firmware I cannot run my mobil banking, but others app is ok. Thanks.
  • RobexRobex Level 1
    dangkang.m posted on 2019/8/10 01:36
    The same problem qith me,
    While starting a notive appeared "Android is starring"
    Optimizing app 1 of ...

    Many asus apps has been discontinued and not icluded in Marshmallow upgrade. Factory reset and wipe cache partition in recovery mode should resolve the issue with optimizing apps. Just to note you will loose some apps.


    Check your mobile banking app for if it has all of its permitions................
  • Thanks but i already do that but nothing happened. Still there
  • RobexRobex Level 1
    lotlotmaximo3 posted on 2019/8/10 14:00
    Thanks but i already do that but nothing happened. Still there

    Try run the update/upgrade again after the factory reset.............................
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  • RobexRobex Level 1
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