Stuck notification

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
Firmware/APP Version: Android 9
Frequency of Occurrence: Constant
Rooted: No
APP Name: FOTA Service

Last edited by divyark222 on 2019/8/4 17:57

I received an update for my 5Z today and I downloaded it, after that this notification appeared and as it says to do, I rebooted through this notification, but it just doesn't leave I have tried switching my phone on and off and rebooted the phone both through the notification and by the power button multiple times, it still persists, kindly help, minutes after this I received another update, but this hasn't gone away.


  • Hello divyark222,
    Do you mean that after the reboot, after the ASUS logo,
    entering the main desktop, the screen is blocked like your screenshot,
    Or just that the notification is always on the navigation bar?
    Thank you for messaging us.
    Have a nice day.
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