Zenfone 4 screen bug(retangular)

edited September 2020 in ZenFone 4 Series
ZF Model: ZE554KL
RAM: 4G
Firmware/APP Version: Ww_ze554kl_15.0610.1905.28
Frequency of Occurrence: Rarely
Rooted: No
APP Name: ZenUI
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201908/02/155045f26zo3g1f00r03cw.jpg

Sometimes in the home appear this black retangular(sometimes smaller sometimes biggeer)
I looked in the internet and didn't find any info about this.
Anyone have seen this problem? Sugestion what could be it?

Comments

  • Hi unknownnisa,

    Please try clearing cache and storage of ASUS launcher: Settings > Apps & notifications > See all apps > ASUS Launcher > Storage & memory > Clear cache & storage.

    If the problem still appears, could you tell us does this problem appear after any certain actions on the phone?

    Thank you :)
  • the same problem happens to me
This discussion has been closed.