BLUETOOTH NOT WORKING

Model: ZE553KL(Zoom)
RAM: 4GB
Firmware/App Version: 2555971_544d0006_0A
Location:
Frequency of Occurrence:
Rooted: No
App Name:
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201908/01/195012xzgdscadxj6sj8ls.jpg
Description: CANNOT RENAME BLUETOOTH DEVICE NAME
CANNOT PAIR OR CONNECT TO BLUETOOTH HEADSET
TRIED NOT TO OPTIMIZE BATTERY ON BLUEOOTH APPS
TRIED TO CLEAR DATA, CLEAR CACHE AND STOP PROCESS
TRIED CLEAR CACHE PARTITION (RECOVERY MODE)
AND STILL CANNOT CONNECT OR COMMUNICATE ON BLUETOOTH HEADSET

CANNOT RENAME BLUETOOTH DEVICE NAME
CANNOT PAIR OR CONNECT TO BLUETOOTH HEADSET
TRIED NOT TO OPTIMIZE BATTERY ON BLUEOOTH APPS
TRIED TO CLEAR DATA, CLEAR CACHE AND STOP PROCESS
TRIED CLEAR CACHE PARTITION (RECOVERY MODE)
AND STILL CANNOT CONNECT OR COMMUNICATE ON BLUETOOTH HEADSET

Comments

  • Hi earljohn321123

    Sorry for our late reply.
    What's your phone’s firmware version (Settings > About phone> Build number)
    (1.)Please kindly try to turn off Bluetooth scanning (settings> location > menu > scanning> turn off Bluetooth scanning) Have a try.
    (2.) Please kindly test it under safe mode.
    (safe mode: https://www.asus.com/support/faq/1005163)
    Please tell me what Bluetooth device and the model of the device you are using
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