edited September 2020 in ZenFone Max Series
ZF Model: ZB602KL
Firmware/APP Version: i dont know
Frequency of Occurrence: idont know
Rooted: No
APP Name:

I bought max pro m1 last night
my device has 2 problems
1- charging 0-100% takes 6 hours
2- its handsfree can't match phone completly and Increase volume Suddenly !
What's wrong?:'(


  • Hi miladkavandy

    What's your phone’s firmware version (Settings > About phone> Build number)
    Can you help me confirm that phone is up to date? The latest version for ZB602KL is WW_16.2017.1906.055
    1.Did you use official charger and cable?
    2.Does this problem occur even when you connect to different device?

    Please help to confirm,thank you:)
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