Unlock Bootloader

stefanizzifrancescogiuseppe

ZF Model: ZB570TL
RAM: 3G
Firmware/APP Version: WW_Phone-15.02.1810.380-20181130
Frequency of Occurrence: 1.5
Rooted: No
APP Name:

Last edited by stefanizzifrancescogiuseppe on 2019/8/1 03:20

hello
Asus ZB570TL, X018D
I try to unlock the bootloader with the tool on the asus website but I can't do it, it always tells me that I haven't inserted the pin

Serial number. HCAXJROO3144P7X

Can you help me??

ServiceH_ASUS

Hi stefanizzifrancescogiuseppe

Please kindly help to confirm your phone’s firmware version again. (Settings > About > Software information > Build number)
Is there any error message pop on when you encounter this problem? If yes, please kindly show me your screenshot.
Please try clearing app data of the unlock tool, and then try changing a network environment and try again.

Thank you:)

stefanizzifrancescogiuseppe

Last edited by stefanizzifrancescogiuseppe on 2019/8/1 17:19

Selena_ASUS posted on 2019/8/1 03:10
Hi stefanizzifrancescogiuseppe

Please kindly help to confirm your phone’s firmware version again. ...

here are the screen of the error that gives me the unlock tool

And the build number is WW_Phone-15.02.1810.380-20181130

crazyheart012

Maybe this is Unlock Tool version compatibility issue. To know Unlock Tool app version that suits to your firmware version, please kindly message your Serial No., IMEI 1 and 2. Thankyou.

stefanizzifrancescogiuseppe

crazyheart012 posted on 2019/8/20 18:30
Maybe this is Unlock Tool version compatibility issue. To know Unlock Tool app version that suits to ...

I have send a message to you, please help me