Asus Launcher error

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
Firmware/APP Version: Latest
Frequency of Occurrence: Always
Rooted: Yes
APP Name: Asus launcher

Whenever I use the smart group to merge my applications into folders or I am performing some configuration actions, an error occurs, as in the attached photo. My device has just arrived from service for the second time and has the same system problems. How to fix this bug? :'(


  • Hi rafahsalles,

    We would suggest you try clearing cache and data of ASUS Launcher.
    Settings > Apps & notifications > See all apps > ASUS Launcher > Storage & memory > Clear storage & clear cache.

    If the problem still appears, kindly provide your firmware version:
    Settings > System > About Phone > Software information

    Thanks for your help :)
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