Hotspot not working

edited September 2020 in ZenFone Max Pro Series
ZF Model: ZE554KL
Firmware/APP Version: PKQ1.WW_Phone-16.2017.1905.065 20190507
Frequency of Occurrence: Always
Rooted: No
APP Name: Hotspot


I can't use the hotspot of my phone, as it's not working. I tried to share my data with 3 other devices and it didn't work in any of them (Android phone, Android tablet and iPhone).

I tried everything, I tried also sharing the wifi through Bluetooth. Devices get connected and I see the connection in the hotspot option. But they don't get internet access.

I tried removing password option, changing the IP address in other device, but nothing works.

My connection is 4G and it happened with 2 different companies.

I don't know if it can be related, but about 6 weeks ago it was working perfectly. I remember there was a system update, that changed some features of the phone. And after that I don't remember being able to use it again.

I'm having also some other issues with Google Maps Navigation, that I'll try to post later.

Thank you.
This discussion has been closed.