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Non gps since 15.2016.1907.519 update

bastien.bolotabastien.bolota
edited September 2020 in ZenFone Max Series
ZF Model: ZC520KL
RAM: 3G
Firmware/APP Version: 15.2016.1907.519
Frequency of Occurrence: Always
Rooted: No
APP Name: GPS

Hello,
I have no more gps since the last update, ( test with many applications) it works great before that.

Best regards,

Comments

  • ServiceH_ASUSServiceH_ASUS mod
    Hi bastien.bolota

    We are sorry to hear that you are having this issue.
    Does this issue happen to every app that requires GPS ?Which verion of the app do you use?
    Was the phone connected to the internet in any way? WIFI or mobile data?
    Please help testing your phone GPS functionality under safe mode.
    In safe mode, only the factory pre-installed applications will be loaded.
    For instructions, please refer to the link below:
    https://www.asus.com/support/faq/1005163

    Thank you:)
  • bastien.bolotabastien.bolota
    Hi,


    After some tests I have upgraded the firmware to the last bêta and it seem ok for now but it was all the apps with gps yes.


    Thx 
This discussion has been closed.