Non gps since 15.2016.1907.519 update

edited September 2020 in ZenFone Max Series
ZF Model: ZC520KL
Firmware/APP Version: 15.2016.1907.519
Frequency of Occurrence: Always
Rooted: No

I have no more gps since the last update, ( test with many applications) it works great before that.

Best regards,


  • Hi bastien.bolota

    We are sorry to hear that you are having this issue.
    Does this issue happen to every app that requires GPS ?Which verion of the app do you use?
    Was the phone connected to the internet in any way? WIFI or mobile data?
    Please help testing your phone GPS functionality under safe mode.
    In safe mode, only the factory pre-installed applications will be loaded.
    For instructions, please refer to the link below:

    Thank you:)
  • Hi,

    After some tests I have upgraded the firmware to the last bêta and it seem ok for now but it was all the apps with gps yes.

This discussion has been closed.