Android 9: Can't disable vibrate on text notification!

edited September 2020 in ZenFone 5 Series
Model: ZC600KL
RAM: 4G
Firmware/APP Version: ww.16.0610.1905.79
Frequency of Occurrence: All the time!
Rooted: No
APP Name:

Since the upgrade to Android 9, vibrate doesn't turn off on text notifications. I have gone through the sound settings and app, which have vibrate set to off. But yet my phone still vibrates, this is extremely annoying!
ASUS team, please fix this!!!

Comments

  • Hi reach_anthony,

    I have gone through the sound settings and app, which have vibrate set to off.
    --> Do you mean you disabled "Vibrate" in the settings as the picture below, but it still vibrates?
    Please tell us when this problem appears, are you in ringtone/vibrate/silent mode?
    Please tell us your Messages app version.
    Attachment not found.
    Thanks for your help :)
  • Jei_ASUS,

    That is correct... Vibrate is disabled in the settings and yet the phone still vibrates when receiving texts.
    The problem occurs when the phone is set to ringtone. So the phone plays the notification sound and vibrates at the same time.
    The Messages App: version 4.0.054
  • reach_anthony posted on 2019/7/24 03:23
    Jei_ASUS,

    That is correct... Vibrate is disabled in the settings and yet the phone still vibrates ...

    Hi reach_anthony,

    We could not find the same result when receiving messages in ringtone mode right now.
    Our Messages version is 4.6.375. We would suggest that you check if you can update the messages app version to this version.

    Thank you :)
  • Hi Jei_ASUS,

    I've upgraded to the version 4.6.375. Nothing has changed, the phone still vibrates with the notification sound.
  • reach_anthony posted on 2019/7/27 04:14
    Hi Jei_ASUS,

    I've upgraded to the version 4.6.375. Nothing has changed, the phone still vibrates w ...

    Hi reach_anthony,

    Could you tell us are you referring to the vibration while the ringtone is played when you receive a message?
    We have checked and when vibration is enabled, it will vibrate twice.
    When vibration is not enabled, the ringtone is played. Do you mean the ringtone is causing the phone to vibrate slightly?

    Thank you :)
  • Last edited by reach_anthony on 2019/8/6 11:20
    Jei_ASUS posted on 2019/8/1 18:30
    Hi reach_anthony,

    Could you tell us are you referring to the vibration while the ringtone is play ...
    Jei,

    It's very simple!

    Vibration is NOT enabled, but yet the phone will vibrate "twice" while the ringtone is played!

    Here's a video, to make it easier to understand.
    [YT=width=420 height=315,align=left]uWzT6xERIIg[/YT]
  • reach_anthony posted on 2019/8/6 11:04
    Jei,

    It's very simple!

    What a joke man mine does the same thing dude they are walk around guys the mods have no real power man they can't help us what so ever they are taking all they know out of a scripted computer system ...
  • reach_anthony posted on 2019/8/7 03:04
    Jei,

    It's very simple!

    Hi reach_anthony,

    Thanks for your video.
    Please check your PM for a message I have sent you.
    Thank you :)
This discussion has been closed.