Câmera frontal não funciona

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
RAM: 8G
Firmware/APP Version: Camera
Frequency of Occurrence: Sempre
Rooted: No
APP Name: Camera
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201907/20/014457caecfofzqaew3fkp.jpg

Camera frontal não responde/funciona

Comments

  • Resolveu seu problema? O meu é na câmera Wide traseira. :/
  • Hi guerreiroofher,

    We would suggest you try clearing your camera app data.
    Tap and hold the Camera app > App info > Storage & Memory > Clear data.

    If the problem still appears, kindly provide your firmware version and camera app version.
    Settings > System > About Phone > Software information

    Thanks for your help :)
This discussion has been closed.