UI paga after android 9 update

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
Firmware/APP Version: PPR1.180610.009.WW_user release-keys
Frequency of Occurrence: Most time
Rooted: No
APP Name:

After the latest updates I have had a lot of trouble with my ZenFone 5Z. It lags constantly, it's super slow. I have tried cleaning the cache and I close every time the background apps but it seems that neither helped. What should I do?


  • Hi roberta.dicosta,

    Could you tell us whether the lagging happens in any specific apps or specific actions on the phone?
    If yes, please tell me the apps and their versions.
    Does any part of the device feel warm when this happens?

    Thank you :)
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