Microphone

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
RAM: 4G
Firmware/APP Version: latest
Frequency of Occurrence: always
Rooted: No
APP Name:

Microphone die after this update
+ all recorded information in banking app , meta4 gone
pls fix. Now i can't call to anyone because then dont hear what i said.

Comments

  • Hi thayada95,

    Microphone die after this update
    --> What we would advise is that you have the unit sent in for an assessment and servicing where necessary.
    The link below will help in finding your local service center: https://www.asus.com/support/Service-Center-All-Countries/

    Kindly provide your firmware version:
    Settings > System > About Phone > Software information

    all recorded information in banking app , meta4 gone
    --> Could you tell us what kinds of banking app?
    Did the recorded information disappear after the firmware update?

    Thank you :)
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