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Cellular data not working for app

Rooted: No
APP Name: Google play store
Frequency of Occurrence: Frequent
Firmware/APP Version: 4.2
RAM: 3G
ZF Model: ZE554KL
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201907/17/093119gfsdg1ynd8lfg681.jpg

Google play store cannot be worked with cellular data.. please help me!
1 REPLY 1

ServiceH_ASUS
Star III
Hi abdbasith9633482162 Please kindly provide me your phone’s model. What's your phone’s firmware version (Settings > About > Software information > Build number) Please kindly provide me your Google play store's version. Have you tried the following? 1.Go to your phone settings>app info>press the three dots on the upper right>reset app preferences>reset apps 2.Please kindly restore and uninstall update the Google Play and Google service app for a check. Thank you:)