Hi sadegh.saffari
What's your phone’s firmware version (Settings > About > Software information > Build number)
(1.)Please kindly try to turn off Bluetooth scanning (settings> location > menu > scanning> turn off Bluetooth scanning)Have a try.
(2.) Please kindly test it under safe mode. (safe mode:
https://www.asus.com/support/faq/1005163)
(3.) Is there any error message pop on when you encounter this problem? If yes, please kindly show me your screenshot
Thank you:)
