ZenUI update not working
ZF Model: ZD553KL
RAM: 4G
Firmware/APP Version: WW_1.0400.1707.140_20170711
Frequency of Occurrence: 2
Rooted: No
APP Name:
Last edited by zahranaderi94 on 2019/7/11 15:48
Hi
I accidenatlly clicked on system update in my zenfone 4 selfie phone
after that for stop updating system I cleared downlaod mananger and fota app data
now my system update not working and I can't download any update
how can I solve this problem?
RAM: 4G
Firmware/APP Version: WW_1.0400.1707.140_20170711
Frequency of Occurrence: 2
Rooted: No
APP Name:
Last edited by zahranaderi94 on 2019/7/11 15:48
Hi
I accidenatlly clicked on system update in my zenfone 4 selfie phone
after that for stop updating system I cleared downlaod mananger and fota app data
now my system update not working and I can't download any update
how can I solve this problem?
This discussion has been closed.
Comments
Could you help us clarify your firmware version?
Kindly provide your firmware version:
Settings > System > About Phone > Software information
Which version are you trying to upgrade to?
Please screenshot your download manager and FOTAservice app info for us.
Settings > Apps & notifications > See all apps > Three dots on top right > Show system > Download Manager & FOTAService
Please also check your PM for a message I have sent you.
Thanks for your help