ZE554KL cant send MMS on Telstra belong network

edited September 2020 in ZenFone 4 Series
ZF Model: ZE554KL
RAM: 1G
Firmware/APP Version: n/a
Frequency of Occurrence: continuous
Rooted: No
APP Name: messaging

Can't send MMS, network error comes up. Stock app can't compress images for sending.

Problem resolved by using Chomp as default message app.

Comments

  • Last edited by Jei_ASUS on 2019/7/17 14:02

    Hi mrdburns,

    Kindly provide your firmware version:
    Settings > System > About Phone > Software information

    Can't send MMS, network error comes up.
    --> Could you show us an error message screenshot?
    Is your operator Telstra or Belong? Have you enabled your MMS service on the operator side?
    What is your Messages app version?

    Stock app can't compress images for sending.
    --> Do you mean the Gallery app?
    What is your Gallery version?

    Thanks for your help :)
This discussion has been closed.