Battery Drain

ali.nayebi.ieali.nayebi.ie Level 1
edited September 2020 in ZenFone Max Series
ZF Model: ZC554KL
RAM: 3G
Firmware/APP Version: WW_ZC554KL_15.2016.1905.514
Frequency of Occurrence: always
Rooted: No
APP Name:

Hello everybody

I've bought zenfone4max a year ago, after my zenfone2 faced some problem. The main reason I chose zen4max was the battery. Because I travel a lot in nature, the battery is so important for me.


But after the Oreo update, the problem started for me. I've read all Asus forum post about this problem. the problem is not just for me, but unfortunately there is no specific solution for this. Is there any solution?
By the way my current firmware version is:
WW_ZC554KL_15.2016.1905.514

Sincerely - Ali

Comments

  • No one has the same problem? :(:(:(:(:(
  • Hi ali.nayebi.ie

    We are sorry to hear that you are having this issue.
    Are you talking about battery drains in standby mode or in use?
    If you think that there’s battery draining in standby mode, please charge your phone to full before going to sleep, and leave it unused and unplugged overnight. Please capture 2 screenshots as below on the next morning before you use your phone and tell me how many percentage of power the phone has consumed overnight:
    1. Battery : settings> Battery
    2. History details: settings> Battery> please click the sheet
This discussion has been closed.