Call bug

MikioMikio Level 1
Model: ZE552KL
RAM: 4GB
Firmware/App Version: 7.1.1
Location: PH
Frequency of Occurrence: When indoors and having 2 to 3 bars of signal
Rooted: No
App Name: System
Description: Can't make and receive calls indoors even if I have 2 to 3 bars of signal. Please fix it, I missed two jobs because of this problem. I used to like zenfone series but this problem makes me regret buying this phone.
I'm using globe prepaid sim.

Last edited by MikioFunamori on 2019/7/7 02:49

Can't make and receive calls indoors even if I have 2 to 3 bars of signal. Please fix it, I missed two jobs because of this problem. I used to like zenfone series but this problem makes me regret buying this phone.
I'm using globe prepaid sim.

Comments

  • Hi MikioFunamori

    We are sorry to hear that you are having this issue.
    What's your phone’s firmware version (Settings > About > Software information > Build number)
    Can you tell me when did you start experiencing this issue?
    Did you also encounter the porblem outdoor?
    Please check with different SIM card if possible.

    Thank you:)
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