Touchpad problem with - N580VD
System: Windows 10
Battery or AC: AC
Description: Freezing touchpad
Model: N580VD VivoBook Pro 15
Frequency of Occurrence: Always
Reset OS: Yes
Last edited by an7u on 2019/7/1 18:13
Hello, i bought VivoBook Pro 15 before 1 month and half. Immediately i installed Windows 10 and after that all drivers from my CD in the box and some of them I updated from internet. After that starts my problem with the touchpad. When you scrall, when you move the touchpad freezed for few seconds and after that everything is good. When I returned my laptop in service they sad that there isn't problem. I tried everything and i think that the problem is comming from windows 10 and all drivers from Asus. Do you have method to repair this problem, because is very anoying.
Now i stopped all guesters and i am using only left button, right button and move (the problem is again here).
Battery or AC: AC
Description: Freezing touchpad
Model: N580VD VivoBook Pro 15
Frequency of Occurrence: Always
Reset OS: Yes
Last edited by an7u on 2019/7/1 18:13
Hello, i bought VivoBook Pro 15 before 1 month and half. Immediately i installed Windows 10 and after that all drivers from my CD in the box and some of them I updated from internet. After that starts my problem with the touchpad. When you scrall, when you move the touchpad freezed for few seconds and after that everything is good. When I returned my laptop in service they sad that there isn't problem. I tried everything and i think that the problem is comming from windows 10 and all drivers from Asus. Do you have method to repair this problem, because is very anoying.
Now i stopped all guesters and i am using only left button, right button and move (the problem is again here).
0
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Comments
Don't use Setup.exe
Have you updated BIOS to Version 317?
https://www.asus.com/Laptops/ASUS-VivoBook-Pro-15-N580VD/HelpDesk_Download/
Thank you for messaging us.
Have a nice day.
From where to download this file, because in asus site is only old version ?
i downloaded from asus site only.
VBIOS VERSION - 1049.I021X580VD.001
EC VERSION - F0KL2000.005
today I will attach 12.0.0.20 touch pad driver
here is the link
https://drive.google.com/drive/folders/1zwt8iPm5rjYDRvE9BsY_Id2Rb9TokXG4?usp=sharing
https://drive.google.com/file/d/1LbJiDS-7KEE-ucZXeaDIPRJABb0VCpPy/view?usp=sharing