the notch area is weird after pie update

edited September 2020 in ZenFone Max Pro Series
ZF Model: ZB631KL
Firmware/APP Version: PKQ1.WW_Phone-16.2017.1906.066-20190611
Frequency of Occurrence: everytime
Rooted: No
APP Name:

Hello there, as the title, the notch area is weird after upgrading my ZB631KL to Android 9 Pie.. 100% reproducible.

1. Turn on or restart the phone
2. The notch area is still normal
3. Rotate the screen once (into landscape mode), the notch area turn into more 'square-ish'
4. Install or uninstall one app whatever, the notch area backs normal

Attachment not found.


Attachment not found.

Also, I recorded step 4 video.

[YT=width=420 height=315,align=left]H6BsQyvsBj0[/YT]

please fix this issue. thanks


  • You apparently have nothing to do ...
  • Hi waitingmoon

    We are sorry to hear that you are having this issue.
    Could you recorded the video of step 3 ?
    Did you encounter the probelm with install or uninstall every app?

    Please help to confirm, thank you:)
  • Last edited by waitingmoon on 2019/7/2 17:23

    Thanks for the reply Selena

    Here is a video of step 3-4. Sorry for shaking the camera.

    [YT=width=420 height=315,align=left]kW2p1RVm2_4[/YT]

    I confirmed step 3-4 with several apps (at least 9-10, pre-install app and third-party app). have not tested with the every apps.

    New information

    The shape of the notch backs normal even with the auto update
    it happend while I was asleep.
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